Event Revolution

Guarantee information

Event Revolution strives to sell products that stand up to the wear and tear of your active lifestyle. All the products on sale are covered by a manufacturers guarantee. These guarantees range from 1 years to 10 years. Where a product carries a guarantee of more than one year it is clearly identified on the product information page.

Should you require more information relating to a product we sell, please call our help line on 0800 6444 002. By purchasing through this website your guarantee period has been logged for you.

Please retain a copy of your dated sales receipt for this product in order to submit a warranty claim.

To file a warranty claim, please take multiple photographs (film if by land mail, or digital if by e-mail) showing the damage to your product from various angles, for us to conduct a proper assessment of your warranty claim.

Please write a brief description explaining how the damage occurred to the product, along with your phone number and complete shipping address. Include printed photographs and a copy of your dated sales receipt, and mail to this address:

• Event Revolution Ltd
• Bretfield Court
• Bretton Street Industrial Estate
• Dewsbury,  WF12 9BY

If you wish to send your claim via email, please write your claim summary in the body of the email, attach digital photographs (reduced to a reasonable file size, or in a ZIP archive if possible), and attach scanned images of your dated sales receipt (also reduced to an appropriate file size, if possible). Please be aware the maximum email size we may receive (including the message and all attached files) may not exceed 4 Megabytes (4MB). The email address is sales@event-revolution.co.uk